HIS PALABRA · HELP
Questions & answers
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The Scripture QR
What happens when someone scans my shirt?
The QR code opens a Bible passage on hispalabra.org in English or Spanish. There is no app to download and no account needed to read.
Which Bible translations do you use?
Passages are shown from the King James Version in English and the Reina-Valera 1909 in Spanish, both in the public domain.
Will the code always show the same verse?
Each scan opens a passage from a selected set, and the site avoids repeating one for the same visitor until the set has been read.
What if my QR stops scanning?
Email us first. If wear has affected it, the $9 shirt-credit program gives you credit toward a new piece.
How do share links and standings work?
With an account you can create a sharing profile and a personal link. Qualifying visits count toward your score, and you choose whether your username appears in the standings. Points have no cash value.
Orders and shipping
How long does my order take?
Each piece is made to order in 1 to 3 production days. The crewneck and hoodies then ship from the US in 3 to 5 days. Tees ship from overseas in 9 to 14 days, or about 7 to 9 days with Priority shipping. If your order mixes tees, a crewneck or hoodie, and hats, the pieces ship from different fulfillment centers and may arrive in separate packages at different times. See Shipping.
Do you offer bundle pricing on tees?
Yes. Bundle any 3 tees and save 15%, or bundle 5 or more and save 20%. Mix the Maná Daily Tee and the Retoño District Tee in any color and size. The savings apply automatically in your bag. Hoodies, crewnecks, hats and polos are not included.
How much is shipping?
Standard US shipping is free on every order, always, with no minimum. Orders with a tee can choose Priority shipping for $9.95: about 7 to 9 days to arrive plus 1 to 3 days to print. Priority shipping is always a paid option. You see the exact total at checkout before you pay.
Where is my order?
Use the link in your confirmation email, sign in, or request your order link on Order status.
Can I change or cancel my order?
Email orders@hispalabra.org right away. Before production starts we can update or cancel it for a full refund.
Do you take church or group orders?
Yes. Tell us about your church, event or group on Church & bulk orders.
Fit, care and returns
What do the collection names mean?
Maná Daily is named for the manna God gave each morning in the wilderness (Exodus 16) and the prayer, "Give us this day our daily bread." It holds our everyday tee, crewneck and dad cap. Retoño District is named for Isaiah 11:1, "a Branch shall grow out of his roots." Retoño means a new shoot, and the line brings heavier layers and bolder artwork.
How do I pick a size?
Compare a piece you love with the size guide. Still unsure? Email us before ordering.
How should I wash it?
Turn it inside out, wash cold on a gentle cycle, and tumble dry low or hang dry. Don't iron directly on the print, embroidery or QR code, and skip bleach.
Can I return something?
Because every piece is made for you, we replace or refund items that arrive misprinted, damaged or wrong within 30 days, but can’t take returns for a change of mind or size. See Returns.
Mission 001
How does my purchase help Mission 001?
A portion of every purchase funds Mission 001: our goal to give 1,000 Bibles to people who need or want one.
Is my purchase a donation?
No. A portion of every purchase funds Mission 001, but His Palabra is a Christian business rather than a charity, so purchases are not charitable donations and are not tax deductible.
Can I give to the mission directly?
Yes. If you’d like to give more, a direct gift to the mission fund is an additional, optional way to help. His Palabra is not a 501(c)(3) charity, so gifts are not tax deductible.
How do I know Bibles are really given?
We count a Bible only when it reaches the person receiving it, and post progress on Mission transparency.
Your account and privacy
Do I need an account?
No. Reading passages never needs one. An account lets you see orders, add your pieces and create a share link.
How do I delete my account or data?
Request it in account settings or on Your Privacy Choices. We never sell your information.